Frequently Asked Questions

Serviced Apartments in Bedfordshire

Harper Luxe

Serviced Apartments

Our ISAAP Quality & Comfort Certification confirms:

  • We have been rigorously assessed by ISAAP to verify that we meet the required guest experience, service, quality and comfort standard.
  • We comply with all the key legal and statutoryrequirements.
  • We are marketing our properties in line with guest expectations.
  • We adhere to industry best practice.

Our guests can book and stay with confidence, knowing they are booking with a company that holds ISAAP Compliance Accredited Provider status and that we have met the minimum standard of ISAAP requirements, giving assurance to our clients that the required standards of safety, security and duty of care have been demonstrated.

We are proud to display the ISAAP marque, confirming we have gained Compliance Accredited status from ISAAP, the leading global provider of quality assessment, reporting and recognition awards for the serviced accommodation, corporate housing and executive suites sector of the hospitality industry.

Find out more about the global ISAAP Awards https://isaap.org

ISAAP Quality & Comfort Certification

Who is the ASAP?

ASAP – The Association of Serviced Apartment Providers is the not-for-profit trade body for the global serviced accommodation sector.The Association represents a sector in pursuit of excellence in serviced accommodation, so travellers know they can stay with confidence.

The unregulated Serviced Accommodation industry presents the customer with many unknowns and risks.

ASAP aims to minimise those risks for our Members’ clients by driving the sector towards being a safer industry that delivers its customer service and quality promises. As part of this, we have recognised there are three pillars we can promote and live by, complementing the business traveller’s aspirations to travel safely again. These are People, Planet and Principles.

‘People’ might represent hospitality guests and ASAP Members, appointments, developments in HR and training, partnerships with other associations, charitable efforts, celebrating colleagues, introducing the best suppliers, and much more. Hospitality is, after all, about a guest’s head on a pillow at the end of a day.

‘Planet’ – surely at the forefront of everyone’s minds – includes sustainability in all forms, but especially in travel management and hospitality, and the industry’s efforts to lead the green travel movement.

And ‘Principles’. As a trade body that established the first accreditation programme for the serviced accommodation sector, we have established ourselves as determined to lead good practice. Now our focus is on bringing accommodation buyers and standards-checked suppliers together, and making sure accreditation is recognised as the differentiator, so guests can know they can stay with confidence. www.staywithconfidence.com

ASAP Certification

Greengage: Breathing new life into the financial system

We are pioneering a new era in finance. Greengage was founded on three fundamental pillars: experience, technology, and trust. In today's fast moving financial markets, growing firms demand an intelligent, innovative and responsive financial service they can trust to meet their changing needs.

What is a digital finance pioneer

Working at the intersection of traditional financial services and new digital innovation, we combine broad expertise to provide a highly client-focused experience for today's ever-changing market.

Our specialist platform supports businesses and fintech companies with innovative and cost-effective products and services across both traditional currency and digital assets.

In the future our digital finance platform will:

  • Meet the needs of previously under-served SME and digital asset firms and the entrepreneurs that drive them. We have a deep understanding of unique crypto AML risks and work with cutty-edge KYC providers and coin forensic partners to ensure full compliance and to avoid unecessary risk
  • Use digital asset and blockchain solutions to unlock innovative funding and liquidity for SME clients
  • Take a SaaS platform approach with API-led tech intergration of a third-party suite of products and services including the build and integration of new products to existing ecosystems (embedded finance)

Find out more about Greengage Solutions www.greengage.co

Greengage Solutions, breathing new life into the financial system

Frequently Asked Questions

Here is a list of questions we are frequently asked regarding our services, whats available in the surrounding area as well as travel and general policies.

What kind of services and facilities do you offer at Harper Luxe Suites?

What kind of services and facilities do you offer at Harper Luxe Serviced Apartments?

At Harper Luxe, we pride ourselves on providing a luxurious and comfortable stay for our guests. Here’s a list of the key facilities and services we offer:

  1. Fully Furnished Apartments: Spacious and elegantly designed apartments with all the comforts of home.
  2. Complimentary Wi-Fi: High-speed internet access throughout the property.
  3. Smart TVs: Equipped with streaming services for your entertainment.
  4. Air Purification Systems: Clean, filtered air in every room for a healthier environment.
  5. Luxury Bedding and Linens: Premium quality bedding for a restful sleep.
  6. Fully Equipped Kitchens: Including modern appliances, cookware, and utensils for convenient in-room dining.
  7. Housekeeping Services: Regular cleaning and linen changes to ensure your apartment stays fresh and tidy.
  8. 24/7 CCTV Security: Ensuring the safety and security of our guests at all times.
  9. Complimentary Pashley Bicycles: Enjoy a quintessential British cycling experience on our hand-built Pashley bicycles.
  10. Sustainability Initiatives: Including partnerships for upcycling programs and carbon offsetting with mangrove tree planting.
  11. On-Demand Concierge Services: Assistance with reservations, transportation, and local recommendations.
  12. Laundry Facilities: On-site washing machines and dryers for your convenience.
  13. Business Services: High-speed internet and workspaces for business travelers.
  14. Wellness Amenities: Access to local wellness services and recommendations for a balanced stay.

These amenities are designed to make your stay at Harper Luxe both luxurious and eco-friendly, ensuring that you feel right at home while enjoying a responsible and sustainable environment.

What Are The Harper Luxe Suites Reception Operating Hours?

Monday to Friday 9am till 5.30pm

Saturday 9am till 4.30 pm

Sunday Closed.

How close are the one-bedroom apartments to public transportation?

Our one-bedroom apartments at Harper Luxe are conveniently located with easy access to public transportation. Whether you’re in town for business or leisure, getting around is a breeze.

The nearest bus stops and train stations are just a short walk away, making it simple for you to explore Dunstable and beyond. We’re also happy to provide information and tips on the best routes to take, ensuring your journey is as smooth as your stay with us.

At Harper Luxe, we believe in offering both luxury and convenience, so you can enjoy the best of both worlds during your visit.

What Are the Nearby Amenities and Attractions?

At Harper Luxe, we aim to offer more than just a place to stay—we want you to fully experience the charm of Dunstable and its surroundings. Our location is ideal for exploring the local area, with a variety of amenities and attractions just a stone’s throw away.

  • Shopping and Dining: You’ll find a range of shops, cafes, and restaurants within walking distance, perfect for those who love to explore local flavors and boutiques.
  • Parks and Recreation: Whether you’re looking for a peaceful stroll or an active day out, several beautiful parks and green spaces are nearby, offering a breath of fresh air and a chance to connect with nature.
  • Cultural Attractions: Dunstable is rich in history and culture, with museums, galleries, and historic sites just minutes away. Our team is always happy to recommend must-see spots that will make your stay even more memorable.

At Harper Luxe, we’ve carefully chosen our location to ensure that everything you need is within easy reach, so you can enjoy all the conveniences of urban living while basking in the luxury and comfort of our serviced apartments.

Are There Discounts for Extended Stays in the One-Bedroom and Two-Bedroom Apartments?

Absolutely! At Harper Luxe, we understand that sometimes a short stay just isn’t enough to enjoy everything Dunstable has to offer. That’s why we’re pleased to offer special discounts for guests booking extended stays in our one-bedroom and two-bedroom apartments.

Whether you’re here for a few weeks or a few months, you can take advantage of our competitive rates designed to make your extended stay both comfortable and cost-effective. We believe in offering exceptional value without compromising on the luxury and comfort you expect from Harper Luxe.

If you’re planning a longer visit, please reach out to our team for more details on our extended stay discounts. We’re here to ensure your time with us is as enjoyable and affordable as possible.

Is There a Concierge Service Available for Guests in the One-Bedroom and Two-Bedroom Apartments?

Yes, indeed! At Harper Luxe, we believe in offering a seamless and luxurious experience for all our guests, whether you’re staying in a one-bedroom or two-bedroom apartment. Our dedicated concierge service is available to assist you with anything you need during your stay.

From arranging transportation and booking local attractions to recommending the best dining spots or simply helping with any special requests, our concierge team is here to make your stay as effortless and enjoyable as possible. We pride ourselves on providing personalized service that caters to your unique needs, ensuring that your time at Harper Luxe is truly unforgettable.

Whatever you need, just let us know—we’re here to make your stay extraordinary.

What's the Policy on Lost and Found Items for Guests in the One-Bedroom and Two-Bedroom Apartments?

At Harper Luxe, we take the utmost care to ensure that any belongings left behind by our guests in our one-bedroom and two-bedroom apartments are handled with diligence and respect. If you realize you've misplaced something after your stay, please reach out to us right away.

We log all found items securely and will make every effort to reunite you with your belongings. Whether it's a personal item, a cherished keepsake, or something you simply forgot, we’re here to help. We can also arrange for shipping to your preferred location, whether nearby or abroad, ensuring your lost item makes its way back to you safely.

Your peace of mind is important to us, and we’re committed to making sure you have a seamless experience, even after you’ve checked out.

Is On-Site Parking Available At Harper Luxe Suites And What Is The Cost?

Yes parking is available free of charge for 1 vehicle within a 2 min walk in the adjacent Priory Gardens Carpark. Also worth noting there are 5 electrical charging points.

Are the residences at Harper Luxe Serviced Apartments Disabled -Friendly.

At Harper Luxe, we are committed to fostering an inclusive environment for all guests.

While the age of our building presents challenges, we have implemented several measures to enhance accessibility:

  • Architectural Limitations: Due to the building's age, extra-wide doorways and ramps are not currently available. However, we've prioritized features such as handrails on stairways to facilitate safer mobility within the existing structure.
  • Sensory Lighting: Understanding the importance of a well-lit environment, we have proactively installed sensory lighting in all communal areas. This ensures that our spaces remain fully illuminated at all times, enhancing visibility and safety for all guests.
  • Staff Assistance: Our dedicated staff is trained to offer assistance and ensure a welcoming experience. They are available to provide support and guidance to guests, especially those with specific mobility requirements.
  • Personalized Service: Recognizing the uniqueness of each guest's needs, we encourage open communication during check-in. This allows us to tailor our services to accommodate individual requirements and preferences.
  • Alternative Support Measures: While architectural adjustments may be limited, our commitment to equality and non-discrimination extends to exploring alternative support measures to enhance the guest experience. Despite the inherent challenges, Harper Luxe remains devoted to the well-being of all guests. We continuously strive to balance the historic charm of our building with modern amenities, ensuring a memorable and comfortable stay for every visitor.

Is Harper Luxe Committed to Sustainability? If So, What Has Harper Luxe Implemented?

Absolutely! At Harper Luxe, sustainability is at the heart of everything we do. We’re deeply committed to minimizing our environmental footprint and ensuring that our operations contribute positively to the planet. Here’s a snapshot of what we’ve implemented:

  • Carbon Offsetting: For every guest who stays with us, we plant a mangrove tree to offset carbon emissions, a commitment inspired by our participation in COP28 in Dubai.
  • Air Purification: We’ve installed air purification units in all rooms, ensuring clean, filtered air throughout our residences.
  • Upcycling Initiatives: We’ve partnered with TerraCycle to upcycle special plastic waste, transforming it into sustainable construction materials like eco-planks.
  • Water Conservation: Our properties are equipped with water-saving fixtures, and we actively explore opportunities to reuse and recycle water.
  • Waste Management: We take proactive steps to reduce waste, embracing circular economy principles and innovative solutions to manage resources responsibly.
  • Energy Efficiency: The building has undergone a full restoration, resulting in an EPC rating of C, reflecting our commitment to energy efficiency.

At Harper Luxe, sustainability isn’t just a practice—it’s a core value that guides our decisions and helps us create a better, greener world for everyone. We’re proud of what we’ve achieved so far, and we’re always looking for new ways to do even more.

Is Housekeeping & Laundry Services Provided At Harper Luxe Suites?

Yes, housekeeping and laundry services are available at Harper Luxe once a week. Additional laundry / housekeeping can be arranged at extra charges*. There is also a washer / dryer in the room for your convenience.

Is internet access provided at Harper Luxe Suites?

Yes, guests can enjoy complimentary high-speed Wi-Fi access in-room and around Harper Luxe Suites Dunstable.

What time is breakfast served at Harper Luxe Suites Dunstable?

Breakfast is not provided on site at Harper Luxe Suites Dunstable. However, there are many dining options in the neighborhood. Please feel free to approach the Reception team for recommendations.

Are laundry services provided at Harper Luxe Suites?

Yes, laundry service is available at Harper Luxe Suites subject to additional charges*. There is also a washer / dryer in the room for your convenience.

What are the type of beds provided at Harper Luxe Suites?

Our apartments at Harper Luxe Suites offer King size and Super King size only.

Are baby cots and extra beds available at Harper Luxe Suites?

Yes, baby cots are at Harper Luxe Suites subject to availability.

Are newspapers provided at Harper Luxe Suites?

No, complimentary newspapers are not provided at Harper Luxe Suites.

Are the residences at Harper Luxe Suites disabled-friendly?

Unfortunately, we don't have apartments that are specially catered for wheelchair users at Harper Luxe Suites.

Is there a Gym?

There is a gym within 10 minutes walk from the apartments.

Is there lift service at Harper Luxe Suites?

Unfortunately not.

How do I get to Harper Luxe Suites

Harper Luxe Suites, Bedfordshire is conveniently located in the heart of Dunstable, alternatively, a car will take you from Luton Parkway Railway Station or Luton Airport - to Harper Luxe Suites.

You can use Trainline to organise your journey by either coach or train to Dunstable and the Harper Luxe Suites.

Is an airport shuttle service provided at Harper Luxe Suites?

Unfortunately, airport shuttle service is not available at Harper Luxe Suites. However, limousine service or taxi can be arranged upon request. Please feel free to approach the reception team for more details.

Are there any recommended attractions in Bedfordshire near Harper Luxe Suites?

Bedfordshire is rich in culture and history. Some of the attractions include the Chiltern Hills, Local Museums, Whipsnade Zoo - Woburn Safari Park and more.

For more recommendations near Harper Luxe Suites, please feel free to approach the team.

Is smoking permitted?

Smoking is not permitted in the building.

What is the maximum number of guests allowed in each residence type at Harper Luxe Suites Dunstable?

For One-Bedroom apartments, the maximum occupancy is 2.

For Two-Bedroom apartments, the maximum occupancy is 4.

If you require more information on Harper Luxe Suites, please feel free to contact us at Info@harperluxe.co.uk

Should you require more information, please feel free to contact us.

Are pets allowed at Harper Luxe Suites?

Unfortunately not,

Our select portfolio of serviced apartments in Dunstable offer our guests a choice of layouts. Decorated and fully furnished to the highest specification.